Terms of service

Terms of Service

Welcome to Puppet Hall. By accessing or using our website, products, and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. About Us
Puppet Hall is an online store that offers products for sale through its website.
2. Eligibility
By using our website, you confirm that you are legally capable of entering into a binding contract under applicable laws.
3. Product Information
We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and update information without prior notice.
4. Orders and Acceptance
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
5. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.
Applicable taxes and shipping charges may be added at checkout.
Payments must be completed through the payment methods available on the website.
6. Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated delivery period. Delivery timelines may vary due to factors beyond our control.
7. Returns and Refunds
Products with a 12-day expiry period may be returned within 6 days from the date of delivery.
Returned products must be unused, in their original packaging, and in resalable condition.
Refunds will be processed after inspection and approval of the returned product.
Shipping charges, if any, may be non-refundable unless the return is due to our error.
8. Intellectual Property
All content on the website, including logos, text, images, graphics, and designs, is the property of Puppet Hall and may not be copied, reproduced, or used without prior written permission.
9. User Conduct
You agree not to:
Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Interfere with the operation of the website.
10. Limitation of Liability
To the maximum extent permitted by law, Puppet Hall shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
11. Privacy
Your use of our website is also governed by our Privacy Policy.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date.
13. Contact Us
For any questions regarding these Terms of Service, please contact us:
Puppet Hall
Customer Support: +91 7672012472
Email: puppethaus.studio@gmail.com

Last Updated: June 2, 2026