Terms of service

Terms of Service

Welcome to PuppetHaus

By accessing or using our website, products, and services, you agree to be bound by these Terms of Service. These terms explain the guidelines, responsibilities, and conditions that apply when using our website and purchasing from PuppetHaus.

If you do not agree with any part of these terms, please do not use our website.

1. About Us

PuppetHaus is an online home decor brand offering thoughtfully designed artistic products through our website. We focus on creating unique pieces that bring creativity, character, and a distinctive aesthetic to your spaces.

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

3. Product Information

We make every effort to ensure that product descriptions, images, dimensions, pricing, and availability displayed on our website are accurate and updated.

However, due to differences in screen displays, lighting conditions, and the artistic nature of our products, slight variations in color, texture, finish, or appearance may occur. These variations are a natural part of the uniqueness of each product.

We reserve the right to correct any errors, update information, or make changes to product availability without prior notice.

4. Orders and Acceptance

All orders placed through our website are subject to acceptance, availability, and successful payment confirmation.

PuppetHaus reserves the right to refuse or cancel an order in certain situations, including product availability issues, incorrect pricing or information, payment-related concerns, or suspected fraudulent activity.

If any changes or cancellations are required, we will make reasonable efforts to inform the customer.

5. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.

Applicable taxes and shipping charges, if applicable, will be displayed during checkout.

Payments must be completed through the payment methods available on our website before an order can be processed.

6. Shipping and Delivery

Shipping and delivery of orders are governed by our Shipping Policy.

We make reasonable efforts to deliver products within the estimated delivery timelines. However, delivery timelines may vary due to circumstances beyond our control, including courier delays, weather conditions, or other unforeseen circumstances.

7. Returns and Refunds

Returns, refunds, and related requests are governed by our Refund Policy.

Customers are requested to review our Refund Policy for information regarding eligibility, timelines, conditions, and the process for requesting returns or refunds.

8. Intellectual Property

All content available on the PuppetHaus website, including the brand name, logo, text, images, graphics, designs, product photographs, and other creative materials, is the property of PuppetHaus.

No content from our website may be copied, reproduced, modified, distributed, or used without prior written permission from PuppetHaus.

9. User Conduct

By using our website, you agree that you will not:

* Use our website for any unlawful or unauthorized purpose.
* Attempt to gain unauthorized access to our website, systems, or services.
* Interfere with the operation, security, or functionality of our website.
* Provide false information or misuse our services.

We reserve the right to take appropriate action if misuse of our website or services is identified.

10. Limitation of Liability

To the maximum extent permitted by applicable law, PuppetHaus shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

We always aim to provide quality products and a reliable experience; however, certain situations beyond our reasonable control may affect delivery, availability, or website functionality.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Changes to These Terms

PuppetHaus reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with the updated effective date. We encourage customers to review these terms periodically.

13. Contact Us

For any questions regarding these Terms of Service, please contact PuppetHaus Customer Support.

Email: puppethaus.studio@gmail.com
Phone: +91 76720 12472

Thank you for choosing PuppetHaus.